The paperwork
Refund policy
Not for you? Ask within 7 days and we handle it quickly.
Last updated: 4 October 2026.
Dream Coffee is built and run by the Dream Coffee team. For anything about an order, write to us through the Contact page.
1. How long you have
You can get a refund within 7 days of paying.
2. How to ask
Open your Account, go to Orders, pick the order and click “Request a refund”. Or write to contact@dreamcoffee.homes with your invoice number.
3. What we do next
We will email you to ask for the bank account to send the money to (used only for the refund), then send back exactly what you paid within 7 working days of receiving your request. Once refunded, the key is revoked and the game can no longer be activated.
4. If we say no
If it is past the window or looks like abuse, we reply with the reason. The order then stays as paid and you keep using the game as normal.
5. If you sent the wrong amount
If you sent the wrong amount or the wrong order code, we check the bank statement, then match the order or refund the difference within 7 working days.
6. Questions
Anything about refunds, write via the Contact page.